COVID-19 Update

As state restrictions come and go due to community outbreaks of COVID-19, we want to make sure we’re keeping you in the loop. Wherever you are, whatever your circumstances, know that we’re here to help and here for YOU.

Your Deliveries

In some states, we're adding extra delivery days so we can deliver fresh ready-made meals & more to your door during these uncertain times. While we’re ramping up production to prepare and deliver the freshest meals as fast as we can, if your preferred delivery day isn’t available, please choose the next suitable date. 

With many states closing their borders due to the COVID-19 (coronavirus) community outbreaks, we want to assure you it’s business as usual for Youfoodz and interstate deliveries will continue.

Did you know you can freeze our meals?

If you are looking to stock up, our meals will last for up to three months – without a significant impact to taste – when frozen below -10 degrees Celsius. (We don’t recommend freezing fish or salad meals.)

Delivery driver precautions

Delivery instructions will be followed as best as possible, however, drivers will be minimising contact with customers to comply with social distancing practices, such as leaving boxes at the front door or in apartment lobbies.

Operational Measures

Youfoodz operates a high-care facility that enables us to deliver the highest standard of food safety. All staff are required to wear fully enclosed protective clothing and must run through multiple cleaning protocols prior to entering the facilities, including thorough washing and sanitising. In addition, our meals are produced and sealed within a strict temperature-controlled environment to eliminate potential risks.

Operational Measures

Given the escalating severity of the coronavirus pandemic, we’re also taking the following precautions:

  • Any employee entering the production site will have their temperature checked.
  • Any Youfoodz employee who has travelled overseas is required to self-isolate for 14 days to comply with federal government requirements.
  • Any employees who present with COVID-19-like symptoms are not permitted on site until they have received the appropriate medical advice or clearance.

Above all, the Youfoodz team is committed to providing you with a healthy meal delivery solution to help get you through these confusing times.

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