Do I need to be home to receive delivery?

No, your order will be delivered in a refrigerated van, in a weather-resistant box with ice packs, which can hold a safe temperature for up to eight hours. Your order will generally be left at your front door, gate, or office reception unless you have advised a specific location in the ‘delivery notes’ when placing your order.

Note: This recommended timeframe is weather dependent and will decrease in warmer weather. Please ensure you refrigerate your items as soon as possible.


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